Microfinance Insurance Product – Customers’ security fund

Customers’ security fund has been promoted with two objectives viz. the social objective, and the economic objective. The social objective recognizes social protection of the customers is necessary to reduce the vulnerability of households to income and consumption shocks. The economic objective is to increase the stability and profitability of poor households by reducing the impact of customer risk on loan and savings portfolios, generating additional revenue, supporting risk management, and reducing customers’ vulnerability to economic stresses.